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CampaignsReview campaign results

Review campaign results

Campaign results help you understand what happened after an email campaign started sending.

Review a campaign

  1. Open Campaigns.
  2. Select the campaign you want to inspect.
  3. Review delivered, opened, clicked, and failure-related counts.
  4. Use the campaign list to compare recent sends at a glance.
  5. Review the recipient table when you need deeper detail.

Understand FINALIZING

  • A campaign can reach completed state before every recipient record fully settles.
  • When that happens, Spark shows FINALIZING and keeps refreshing the data.
  • Wait for finalizing to clear before you treat the totals as final.

Work from the recipient table

  1. Filter recipients by status when you need to focus on a specific outcome.
  2. Review recipient-level delivery and engagement metrics.
  3. Open the related conversation when a recipient reply needs attention.

Move from campaign data to follow-up

  • Watch failures, bounces, and complaints alongside opens and clicks.
  • Open Conversations from the campaign when you need to handle replies.
  • Use what you learn to adjust the next audience, message, or send time.
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